Privacy Policy

Cyber Design ("Cyber Design", "we", "us", or "our") is a performance marketing and e-commerce development agency based in Karachi, Pakistan. This Privacy Policy explains what information we collect through cyberdesignpk.com (the "Site"), how we use it, and the choices you have. It applies to visitors of the Site and, where noted, to businesses we work with as clients.

1. Information We Collect

1.1 Information you give us directly

When you interact with the Site, you may voluntarily provide:

Your name, email address, and phone number, when you submit a contact form or book a free audit
Scheduling details when you book a call through our Calendly booking widget
Messages and business details you share with us over WhatsApp, email, or phone
Details about your business, store, or ad accounts that you share with us during an audit or consultation

1.2 Information collected automatically

Like most websites, we automatically collect certain technical information when you browse the Site, including:

Pages visited, time spent on the Site, and referring/exit pages
Device, browser type, and approximate location (derived from IP address)
Interactions with the Site, collected through Google Analytics (GA4)

1.3 Information from client engagements

If you become a client, delivering our services (Meta Ads, Google Ads, SEO, Shopify development, custom app development, branding, and creative production) may require access to your ad accounts, analytics, store admin, or other business systems. That access, and the data involved, is governed by the specific service agreement or proposal you sign with us — not by this website Privacy Policy alone.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and book/manage audit calls
Provide, maintain, and improve our marketing and development services
Send you updates about your project, campaign, or account when you are a client
Understand how visitors use the Site so we can improve it
Meet legal, accounting, and contractual obligations

We do not sell your personal information.

3. Cookies & Analytics

We use Google Analytics (GA4) to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect anonymized/pseudonymized usage data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

4. Third-Party Services

We rely on a small set of trusted third-party tools to run this Site and our booking process:

Google Analytics — website usage analytics
Calendly — scheduling free audit calls
WhatsApp Business — direct messaging with our team
Meta and Google advertising platforms — used to manage campaigns for clients (Meta Business Manager, Google Ads), governed by each platform's own privacy policy and your service agreement with us

These providers may collect information under their own privacy policies. We encourage you to review Google's and Meta's privacy policies for details on how they process data.

5. How We Share Information

We do not sell or rent your personal information. We may share it with:

Service providers who help us operate the Site or deliver client work (e.g. hosting, analytics, ad platforms), bound to protect it
Legal or regulatory authorities, where required by Pakistani law
A successor entity, in the event of a merger, acquisition, or sale of business assets

6. Data Retention

We retain contact and enquiry information for as long as needed to respond to you or maintain our client relationship, and for a reasonable period afterward for accounting and legal purposes. Analytics data is retained according to Google Analytics' default retention settings.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You may:

Ask us what personal information we hold about you
Ask us to correct or delete your personal information
Opt out of marketing messages at any time by telling us directly
Opt out of Google Analytics tracking as described above

To exercise any of these, contact us at support@cyberdesignpk.com.

9. Children's Privacy

This Site is intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.

10. International Data Transfers

Tools such as Google Analytics and Calendly may process and store data on servers located outside Pakistan. By using the Site, you consent to this transfer as part of using these third-party services.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us: